It’s the worst-case scenario for any moving house—you diligently pack up your space, schedule a mover, head to your new home, but your property never arrives. Now you’re out the moving fee and a truck-load of your things. This is an all-too-common scenario in the moving industry. Every year, hundreds of Canadians hire one-off movers in an attempt to save money and end up losing their property along with their money. The moving industry was deregulated two decades ago, and we are still experiencing the fallout from that shift. The deregulation of the moving industry has meant that there are little restrictions when it comes to owning and operating a moving company—you do not need a license or to adhere to any kind of oversight to open your own moving business. This has left customers with very little protection against the scam moving businesses that are operating across the country. It’s no secret that over the years the relationship between movers and potential custom...